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Making payments

Making payments

Paying Council Tax or Business Rates

Pay online

Make a payment online using our E-Payment facility

What is the easiest way to pay?

Many people would like an easier way to pay their Council Tax or Business Rate bill. As these bills are payable monthly, but we do not issue reminders each month, many people face recovery action when they have forgotten to send their cheque each month or can't get into the Council offices.

The easiest way to avoid these problems is to use direct debit.

How do I set up the direct debit?

If you do not already pay by direct debit and wish to take up this option you telephone us to set this up. Alternatively you can print a Direct Debit Mandate Form and return it to us by post.

If your bank account requires two or more authorised signatures, you may need to submit a paper mandate.

If you already pay by Direct Debit, you do not have to complete a new instruction. Your Direct Debit will carry over to the new year, or new property, if you move.

From 1st November 2013 any direct debit that are returned unpaid for any reason 'refer to payer' will be represented for payment within 14 days.

Direct debit is safe

Direct Debit is safe and convenient and you are covered by the Direct Debit Guarantee.  This guarantee is offered by all banks and building societies that take part in the Direct Debit Scheme. The efficiency and security of the scheme is monitored and protected by your own bank or building society.

As part of the guarantee, if the amounts to be paid or the payment dates change, Braintree Council will notify you 10 days in advance of your account being debited or as otherwise agreed.

If an error is made by Braintree Council or your bank or building society, you are guaranteed a full and immediate refund from your branch of the amount paid.

You can cancel a Direct Debit at any time by contacting your bank or building society. Please also inform Braintree Council Revenues Section.

What happens if I don't make payments?

If you do not make payments by the due dates, the Council will issue a reminder notice. The maximum number of reminders you may receive is 2; the minimum is 1, in any financial year. You will not receive a reminder every month. So, if any of your payments are irregular after receiving a reminder, the next notification that you will receive will be a pre-summons notice.

Further information about how to pay your bill is printed on the reverse of your bill, or, you can contact the Revenues section of Braintree District Council.

For further information on Recovery of Non Domestic Rates please see the Recovery Pages. You can now make payments via the internet using our online E-Payments facility.

Please note...

Payment of your Business Rates must continue whilst you are awaiting a decision regarding any discount, exemption or appeal.

If your claim is successful we will write to you and send you a revised bill taking into account payments already made.  If you overpay you will be entitled to a refund.