Cookies are small text files that websites place on your computer when you visit them. We use cookies on our website to

  • enhance your experience using our website
  • to give us information about how well our website is working
  • improve the performance of our website 

We use cookies to improve things by:

  • remembering the things you’ve selected while on our website, so you don’t have to keep re-entering them whenever you visit a new page
  • remembering data you’ve given (for example, your address) so you don’t need to keep entering it
  • measuring how you use the website so we can make sure it meets your needs

By using our website, you agree that we can place these types of cookies on your device.

We don’t use cookies on this website that collect information about what other websites you visit.

Our cookies aren’t used to identify you personally. They’re just here to make the site work better for you. You can manage and/or delete these files as you wish.

Unless the law allows us to, we do not:

  • share any of the data we collect about you with other
  • use this data to identify individuals

Cookies used on

Google Analytics

Google Analytics is a simple, easy-to-use tool that helps us measure how our customers use our website content.

As a user navigates between web pages, Google Analytics provides us with information about the page a user has seen, for example the URL of the page. Google Analytics uses cookies to remember what a user has done on previous pages and visits to our website.

The cookie expires at the end of the session.

You can opt out of Google Analytics cookies.


We use Siteimprove cookies to help us understand how our customer use our website. This gives us information such as how much time people spend on a page, and what they choose to click on so that we can see what’s working well and what isn’t.

Siteimprove only captures and stores a truncated version of your IP address. Siteimprove captures and stores your IP address in an anonymous format. Siteimprove captures geographic location by country only.

The cookie expires at the end of the session.

Other people’s cookies

We use videos from YouTube and feeds from other websites such as Facebook and Twitter. These websites place cookies on your device when watching or viewing these pages which can influence adverts when browsing the internet.

You can follow the links to find each organisation’s cookie policy:

Managing cookie settings

You can stop websites downloading cookies on to your devices by selecting the appropriate settings on your browser. If you do this you may not be able to use the full functionality of our website.

You can find out more or control and delete cookies as you wish, on

You can follow the links to find out how to manage cookies on popular browsers:

To find information relating to other browsers, visit the browser developer's website.

You can find guidance on the use of personal information from the Information Commissioner's Office.

Customer Services

Address: Causeway House,
Bocking End,

Telephone: 01376 552525

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