Food hygiene ratings

Coronavirus (COVID-19) update

Following Government advice, we have restricted our food hygiene visits at the current time.

If you are thinking of starting a food business must

  • register at GOV.UK
  • contact us to discuss how you intend to operate and what you are going to sell

You can find out on our latest Coronavirus information for food businesses.

About the scheme

If you serve or sell food to the public you are required to handle and prepare food safely.

The food hygiene rating scheme is set up to assess how well this is done.

The food hygiene rating looks at three areas:

  • food hygiene
  • structure and cleanliness
  • confidence in management

The food hygiene rating does not assess the quality of the food or the standard of service.

You can find a food hygiene rating on the Food Standards Agency website.


There are some exemptions from the food hygiene rating scheme including:

  • visitor centres (or similar) selling tins of biscuits or other wrapped goods amongst a range of other goods
  • leisure centres with only food vending machines selling only drinks or low-risk foods
  • newsagents selling pre-packed confectionery
  • chemist shops selling pre-packed confectionery or health foods
  • childminders
  • food manufacturers

Ask for a re-score

If you are not happy with your food hygiene rating you can ask to re-score your premises.

Apply for a re-score

You can apply for a re-score at any time after we have inspected your premises.

We charge £150 for each re-score.


  • Ratings of 5 are published straight away on the food hygiene rating website
  • We delayed ratings of 4 and below to allow for an appeal 

Appeals can take time so you can ask us to publish your results before your appeal is over.

Complete the early publication of rating form.


The scheme offers window stickers with food hygiene ratings on them.


It is not a requirement to display these stickers.

All food hygiene ratings are can be found online. Search for a food hygiene rating using a business name or address.

Food and Safety

Address: Causeway House,
Bocking End,

Telephone: 01376 552525