Report a noise nuisance

Before you make a formal report of a noise nuisance, you should try to discuss and resolve the matter with the person responsible for the noise.

If you can't resolve the issue then you should contact us.

Report noise nuisance

To complete this form you will need:

  • your name, address and contact details
  • a description of the noise and where it comes from

We operate an out of hours noise service on Friday and Saturday evenings from 8:00pm to 1:00am the following morning.

If the noise is occurring at those times only you can call us and wait for the customer services officer to answer. You will then passed to the duty Environmental Health Officer who will be able to discuss the issue with you

We do not investigate anonymous complaints, so need your details to pursue any reported incidents.

To investigate the noise nuisance we need you to keep track of when the nuisance occurs.

You can do this by filling in a diary sheet for a period of time.

Once the diary sheets have enough information, we can install recording equipment to gather evidence.

Unacceptable noise

  • playing loud music
  • playing of musical instruments
  • loud TV
  • parties and BBQs
  • building works
  • barking dogs
  • cockerels
  • intruder alarms
  • banging on walls, loud shouting, etc.

Acceptable noise

  • occasional dog barking
  • footsteps
  • babies crying
  • children playing
  • moving furniture
  • normal use of domestic appliances

Aircraft and road traffic noise

If you want to report aircraft traffic noise you will need to contact the Civil Aviation Authorities.

If you want to report road traffic noise you will need to contact Essex Police. If it involves general highway noise, you will need to contact Essex County highways.

 

Customer Services

Address: Causeway House,
Bocking End,
Braintree,
Essex,
CM7 9HB

Telephone: 01376 552525

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