Coronavirus (COVID-19)

See our dedicated coronavirus webpage for changes and updates to our services, how to get help in your community and support and advice for businesses.

All coronavirus information
Bulky waste collection

Bulky waste collection

We can collect large and bulky items from outside your residential property, including sofas, domestic appliances and garden equipment.

We offer 2 collection types:

  • Standard - £39.00 for up to 6 items
  • Large - £78.00 for up to 12 items

We offer a £10 reduction if you are on a means-tested benefits. You will need to provide evidence of your means-tested benefit before your items are collected.

You can see a full list of items that we collect and those that we don’t on our collection information page.

You must pay for your bulky waste collection at the time of booking. We take card payments over the phone.

We make collections by area on weekdays only. We will confirm your collection date at the time of booking.

Before you book

Before making a booking, make sure you have read our:

Make a booking

Please contact our customer services team on 01376 552525

After making a booking

Once we have accepted your booking, we will email you confirming the collection details if you have given us an email address.

If you want to amend, change or cancel your booking, you will need to contact us by 2pm the day before it is due.

On the day of collection, you must leave the items to be collected on the outside of the boundary of your property.