Garden waste

Green waste bin

We provide a green wheeled bin for the storing and collecting garden waste.

A standard bin is 180 litres, but smaller households can ask for a 140 litre bin and those with larger gardens can upgrade to a 240 litre bin at no extra cost.


You should continue to disinfect bin handles and wash your hands for at least 20 seconds each time you put your bin out and bring it back in.

Remember, you should not put PPE such as face covering and gloves, in your recycling sacks. You should put these in your general rubbish collection, your grey bin or black sack.

You should read the government advice if you are self-isolating, either as a precaution or because you have Coronavirus (COVID-19).

Thank you for your continued messages of support and kindness you have shared with our staff and collection crews.

How to dispose of waste if you are self-isolating or have Coronavirus (COVID-19)

If you are self-isolating, either as a precaution or because you have Coronavirus (COVID-19), you should:

  • double bag all personal waste such as used tissues and disposable cleaning cloths, securely in plastic bags or bin liners
  • store these bags separately to other waste for at least 72 hours before placing in your general rubbish collection
  • treat your regular household recycling and waste as normal. You cannot place tissues in your recycling

You can visit the Love Essex website for updates on the Coronavirus impact on waste services in Essex. 

What can go in your green waste bin

You can put most garden waste in your green bin such as:

  • grass cuttings
  • shrub prunings and hedge trimmings
  • garden weeds, plants and leaves
  • flowers
  • tree branches that are less than 30 centimetres in circumference and 1 metre in length

What can't go in your green waste bin

We can't empty your green bin if you put in:

  • food of any kind (including raw fruit and vegetables or peelings)
  • no plastic bags of any kind (including bio-degradable and degradable ones)
  • compostable containers and cutlery
  • plant pots, garden tools and ornaments etc.
  • metal, glass and plastic
  • cat litter, dog mess, or anything containing any animal waste or faeces
  • nappies
  • soil or turf
  • coal ash
  • Japanese knotweed

If your bin contains any of these items we will not empty it, as it will contaminate the whole load of green waste. We also cannot take additional bags of waste placed by your bins.

You can search and find more details on what can and cannot go in your green waste bin.

If you have lost or damaged your bin, you can ask for a new one online.

Request a replacement bin

To complete this form, you will need to tell us:

  • our name, address and contact details
  • what bin you need a replacement for

Second green wheeled bins

You can ask us for a second green wheeled 180 litre bin.

There is a one off charge for a second green wheeled bin and we charge an annual subscription fee to empty it

You can contact our Customer service team to ask for a second green wheeled bin.

Assisted collections

We understand that not everyone is able to bring their bins to the collection point.

We offer assistance where there is a genuine need. Find out more about requesting an assisted collection.  

Storing your bins

You should store your green wheeled bin within the boundary of your property between collections. You should put you bin out for collection between the night before your collection and by 7:00am on the day of your collection.

Leaving bins or waste outside the boundary of your property between collections is an offence under the Environmental Protection Act 1990. 

How we deal with your garden waste

We use an open windrow method to compost your garden waste. The process is relatively simple and similar to a garden compost heap.

Windrow composting is ideal for pure garden waste such as grass cuttings, prunings and leaves but cannot process any food waste.

Using windrow composting, we:

  • shred the garden waste before piling into long windrows
  • turn the windrows on a regular basis during the composting process to improve oxygen content and distribute heat and moisture.
  • screen and grade the resulting material for use in landscaping and horticulture



Customer Services

Address: Causeway House,
Bocking End,

Telephone: 01376 552525