Information about the new service
The garden waste subscription service has now started. Please make sure you put your bin out by 7am on your collection day. Yes, your collection day could change. This is because we may need to review our schedule, subject to take-up. We will let you know if there are any changes. We will continue to collect garden waste once a fortnight. For the first year (March 2024 – March 2025) the subscription will cover a 13-month period. Thereafter each subscription year will cover a 12-month period from April to March. Yes, we will honour scheduled collections through to the end of March 2024. After that, you will need to subscribe to the new service to have your bin emptied. No, however, the service will be suspended for two weeks over the Christmas/New Year period. For more information about the service you can read the garden waste subscription terms and conditions. No, the garden waste collection service will continue to run in house by us and our current staff. This will help us to reduce our reliance on agency staff.
When will the new service start?
Will my collection day change?
How often will collections be made?
How many months does the garden waste subscription service cover?
I already have a second green bin and have paid for collections through to end of March 2024; will you still collect this?
Will collections still be suspended during the winter months?
Terms and conditions
Is the new service going to be outsourced to an external contractor