Service updates

Bin collection service updates

We are running all of our bins and recycling collection services as normal.

You can check your next collection date online. You can also find this information on your collection calendar.

Coronavirus

You should continue to disinfect bin handles and wash your hands for at least 20 seconds each time you put your bin out and bring it back in.

Remember, you should not put PPE such as face covering and gloves, in your recycling sacks. You should put these in your general rubbish collection, your grey bin or black sack.

You should read the government advice if you are self-isolating, either as a precaution or because you have Coronavirus (COVID-19).

Thank you for your continued messages of support and kindness you have shared with our staff and collection crews.

How to dispose of waste if you are self-isolating or have Coronavirus (COVID-19)

If you are self-isolating, either as a precaution or because you have Coronavirus (COVID-19), you should:

  • double bag all personal waste such as used tissues and disposable cleaning cloths, securely in plastic bags or bin liners
  • store these bags separately to other waste for at least 72 hours before placing in your general rubbish collection
  • treat your regular household recycling and waste as normal. You cannot place tissues in your recycling

You can visit the Love Essex website for updates on the Coronavirus impact on waste services in Essex. 

Text message service

You can sign up for our text message service to get free reminders of:

  • bin collection dates
  • special offers
  • important announcements
  • emergency alerts

Tell me more service

Our tell me more email services brings you news and updates straight to your inbox.

 

 

Customer Services

Address: Causeway House,
Bocking End,
Braintree,
Essex,
CM7 9HB

Telephone: 01376 552525