Housing

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Housing service: Gateway to HomeChoice unavailable

We are currently experiencing a major outage affecting the Abritas housing system and the associated customer portal. Our supplier is aware of the problem and is working to restore service as quickly as possible.

As a result, customers are currently unable to access housing services online, and staff are unable to access the system used to process housing applications and manage enquiries. This is likely to cause delays to some housing services while the issue is resolved.

Our supplier is aware of the problem and is working to restore service as quickly as possible. We apologise for any inconvenience caused and appreciate your patience. Further updates will be provided as soon as more information becomes available.

Thank you for your understanding.

Information and services in housing

  • The Housing Register

    Find out about the housing register and how to apply

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  • Housing advice and homelessness

    Advice on housing and homelessness

  • Housing grants

    Information on housing grants

     

  • Empty homes

    How we can help you if your property is empty

     

  • Private landlords and tenants

    Advice for private landlords and tenants

  • Housing policies, research and strategies

    Read our housing strategies and policies

     
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Customer Services

Address: Causeway House,
Bocking End,
Braintree,
Essex,
CM7 9HB

Telephone: 01376 552525