Preventing homelessness

We have a dedicated Housing Options Team who give advice on preventing homelessness.

If you are at risk of becoming homeless within the next eight weeks, we will help you try to prevent it under the Homeless Reduction Act.

You can contact our Housing Options Team using our online form.

Contact the Housing Options team

To complete the form you will need:

  • your name address and contact details
  • your email address
  • details of you current living arrangements including any tenancy or rental agreements
  • details on why you are at risk of becoming homeless

You will have the opportunity to upload documents to support your request at the end of the form such as:

  • tenancy agreement
  • notice to leave accommodation
  • form 6a
  • relevant letters

Once we receive your form, our Housing Options team will phone you before the end of the next working day. They will:

  • assess your situation
  • discuss how we can support you to sort out your housing problem
  • work with you to draw up a Personal Housing Plan

Your Personal Housing Plan sets out reasonable steps you can take to stop you from becoming homeless.

It also sets out what we will do and what other agencies can do to help you. You can find out more about Personal Housing Plans on the Shelter website.

Depending on your circumstances, you can also find information on:

How we can help

The first priority is to keep you in your home if it is safe and reasonable to do so.

This may involve:

  • negotiating with the person or company asking you to leave
  • checking your legal rights
  • checking the validity of any legal notices
  • helping you to make an affordable payment plan
  • refer you for other help and assistance such as debt or budgeting advice

If this is not successful we will support you to find and secure alternative accommodation.


Housing Services

Address: Causeway House
Bocking End

Telephone: 01376 552525

Green and grey text saying tell me more with a white email icon in a green speech bubble

Stay connected

Sign up for our email newsletter to get service updates and the latest news.

Sign up today