We know that, where left unchecked, anti-social behaviour can have an overwhelming impact on its victims and, in some cases, on the wider community. The Anti-social Behaviour, Crime and Policing Act 2014 introduced specific measures designed to give victims and communities a say in the way that complaints of anti-social behaviour are dealt with. This includes the Community Trigger (also known as the ASB case review).
Victims of anti-social behaviour will be able to request a case review if they feel that agencies have not taken action in respect of their complaint, and where the case meets the locally defined threshold.
For the purpose of the ASB case review, anti-social behaviour is defined as behaviour “causing harassment, alarm or distress” to any member of the public. However, when deciding whether the threshold is met agencies should consider the harm or potential harm caused to the victim, rather than rigidly deciding whether each incident reached the level of harassment, alarm or distress.
Instances when someone has requested a case review and the threshold is met, relevant bodies including district Councils, the Police, clinical commissioning groups and housing providers have a duty to undertake an ASB case review. The purpose of the ASB case review is for agencies to take a more joined up, problem solving approach to review what action have previously been taken and decide whether there are additional actions that can be taken.
The ASB case review can also be used by any person on behalf of a victim, for example a family member, friend, carer, Councillor, MP or other professional person. It is intended to ensure that all victims are able to use the review, however, the victim’s consent should be sought by the person using the ASB case review on their behalf.
The ASB case review can be used by someone of any age, and agencies should make it as accessible as possible to all victims.
You can ask for an ASB case review if you:
- have reported anti-social behaviour to us, Essex Police or a housing provider 3 or more times in the last 6 months
- have reported a hate crime incident us, Essex Police or a housing provider 3 or more times in the last 6 months
- have reported the anti-social behaviour or hate crime within one month of the alleged incident taking place