Our policy and approach to Anti-Social behaviour
If you report anti-social behaviour to us, we will explain if action can be taken and how we can work in partnership with you to resolve your report. We will keep you updated until your report has been resolved.
Depending on the type of anti-social behaviour you report, we may recommend alternative organisations or services that would be better placed to deal with your complaint or support you through the process.
View Portal for victims of anti-social behaviour.
In some cases, the subject of a complaint may not be aware that they are causing a problem to their neighbours. Being informed of the complaint gives them an opportunity to modify their behaviour and advice/guidance can be offered if required.
Alternatively, if the subject refutes the allegation, they can make their views known and these can be help on record for consideration as part of the investigation if subsequent complaints are received.
In other cases, intervention may be needed e.g. a verbal or written warning. This can help establish clear standards of behaviour and reinforce the message that anti-social behaviour will not be tolerated.
Awareness of the impact of the behaviour on victims and the threat of more formal enforcement is usually sufficient to encourage an individual to change their behaviour.
Where informal approach failed, the Council has the option of pursuing more formal methods to secure a resolution.
