Booking our bulky waste service
Before you book
Before making a booking, make sure you have read our:
- Bulky waste collection information for a list of the items we do and don’t collect
- Bulky waste pricing and collection types
- Bulky waste collection booking terms and conditions
Make a booking
You can phone our Customer Services Team on 01376 552525 to make a booking.
After making a booking
Once we have accepted your booking, we will email you confirming the collection details, if you have given us an email address.
On the day of collection, items must be placed at the boundary of your property by 7:00am, where household waste is normally presented, and positioned so they are easy to access and visible from the road.
Cancel a booking
If you need to cancel your booking, you must contact us by 2:00pm at least two working days before the scheduled collection date. If you are eligible for a refund an admin fee of £9.50 will be retained from your original payment.
