Our bulky waste service
Book a bulky waste collection
We can collect large and bulky items from outside your residential property, including sofas, domestic appliances and garden equipment.
We offer 2 collection types:
- standard collection which is £39.00 for up to six items
- large collection which is £78.00 for up to 12 items
As part of this service, you can also book up to four small WEEE items at no extra cost.
We offer a £10 reduction if you are on a means-tested benefits. You will need to provide evidence of your means-tested benefit before your items are collected.
You can see a full list of items that we collect and those that we don’t on our collection information page.
You must pay for your bulky waste collection at the time of booking. We take card payments over the phone.
We make collections by area on weekdays only. We will confirm your collection date at the time of booking.
Before you book
Before making a booking, make sure you have read our:
- Bulky waste collection information for a list of the items we do and don’t collect
- Bulky waste collection booking terms and conditions
Make a booking
You can phone our Customer Services team to make a booking
After making a booking
Once we have accepted your booking, we will email you confirming the collection details if you have given us an email address.
If you want to amend, change or cancel your booking, you will need to contact us by 12:00pm the working day before it is due.
On the day of collection, you must leave the items to be collected outside of your property, just within your boundary line.