Ask for help to complete your claim

Arrange an appointment at our office

Coronavirus (COVID-19) update

Due to the impact of Coronavirus (COVID-19) you should only send us information and supporting documents online. Our offices are closed except by appointment. You can find more information about Coronavirus and claiming benefits from the Department for Work and Pensions.

If you want help to complete your claim form, you can come to our office. You will need to arrange an appointment so that we can make sure an officer is available to help you.

To complete this form you will need:

  • your name, address and contact details
  • the date and time you would like your appointment

You must give us at least a week’s notice before the date you want the appointment.

When we receive your request, we will contact you within three working days to confirm your appointment date and time.

During your appointment, we can:

  • help you complete your Housing Benefit application
  • help you complete your Council Tax support application
  • give you information about other benefits and schemes available to help you

Benefits Advice

Address: Causeway House
Bocking End
Braintree
Essex
CM7 9HB

Telephone: 01376 557852