Arrange a home visit
We can come to your home to help you complete your claim for Housing Benefit and/or Council Tax Support form if you have difficulty getting to our office due to:
- health problems
- disabilities
- bereavement
Due to the high volume of work at present, contact the Benefit Team on 01376 557852 to discuss your circumstances before completing the form.
You will need to arrange a home visit using our online form.
To complete this form you will need:
- your name, address and contact details
- the date and time you would like your appointment
You must give us at least a week’s notice before the date you want the appointment.
When we receive your request, we will contact you within three working days to
- discuss your details
- confirm your appointment date and time
During your home visit, we can:
- help you complete your Housing Benefit application
- help you complete your Council Tax support application
- give you information about other benefits and schemes available to help you
Our visiting officer carry an official identification badge with a photograph on and a contact number. You can call our benefits team to check the officer is a genuine caller to your house.
