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Heartfelt thank you messages for waste and recycling crews

Heartfelt thank you messages for waste and recycling crews

Braintree District Council has thanked kind-hearted residents for the flurry of messages of support for waste and recycling collection crews.

This includes other staff providing front line services who are working tirelessly to maintain a service throughout the Coronavirus pandemic.

Since the outbreak of Coronavirus (COVID-19) the council has been working hard to minimise disruption to residents. 

The Staff providing front line services, like bins and recycling collection crews, are unable to work from home. With the support of staff from other operational services, they all continue to work tirelessly to ensure a service is maintained for residents during this extraordinary time. 

Alongside other critical services such as the NHS, police and fire services, these key workers are working hard every day to ensure our grey bins, food bins, recycling sacks and recycling from the local recycling banks are still collected.

The crews have received a flurry of messages from residents. One left on a bin stated: “Bin crew we are clapping for you too with our nurses & carers.”

Another message via social media said: “I hung out my bedroom window yesterday to clap and thank our #binmen. They appreciated it, it made them smile, and made me happy too. Just one tiny thing I can do to show appreciation for all our vital key workers keeping things going.”

Councillor Wendy Schmitt, Cabinet Member for Environment and Place said: “On behalf of all the council and our crews I'd like to say a massive thank you to everyone who has taken the time out in these difficult times to leave kind messages for our staff, whether that’s on your windows, on bins and messages on social media. It’s wonderful to see the support residents are showing by sharing these personal gestures of gratitude. I also want to say a special thank you and extend my appreciation to each and every member of staff in our operations teams who have ensured that our waste has been collected and other front line services have been maintained.”

Ways you can support your collection crews:

  • Please maintain at least 2 meters distance and don’t approach our frontline staff working across the district
  • Please avoid putting out additional waste for collection. If every household puts out more waste than usual, the collection vehicles will fill up quicker. This could result in some households not having their waste collected, as well as placing additional strain on collection crews
  • Please place your bins or recycling sacks at your collection point by 7am on your collection day
  • Please be mindful where you park your car on collection day. With more people at home, residential roads are busier with parked cars making it harder for collection vehicles to get through.
  • When you bring your bin back in, remember to wash your hands for at least 20 seconds following the HM Government and NHS guidance

If you are self-isolating, either as a precaution or because you are confirmed to have Coronavirus (COVID-19), you should follow this advice:


·       Double bag all personal waste such as used tissues and disposable cleaning cloths, securely in plastic bags or bin liners.

·       Store these bags separately to other waste for at least 72 hours before placing in your general rubbish collection.

·       Regular household recycling and waste should be treated as normal.

You can keep up to date with any changes to your waste and recycling services in the Braintree District by following Braintree District Council on FacebookTwitter and Instagram or visit