Coronavirus (COVID-19)

See our dedicated coronavirus webpage for changes and updates to our services, how to get help in your community and support and advice for businesses.

All coronavirus information
Council Tax refund telephone scam warning

Council Tax refund telephone scam warning

Please be aware of a Council Tax scam requesting bank details over the phone.

A resident in the Braintree District has been contacted by telephone today from someone claiming to be working with Braintree District Council. They requested bank details so they could refund an over payment of council tax.

THIS IS A SCAM and no-one from Braintree District Council would be telephoning customers in this manner. We would send a letter to the customer with a refund claim form.

We have also been alerted about another SCAM where people have been receiving calls from someone claiming to be from HMRC - again asking for bank details. Organisations should never ask you for your bank details over the phone so please be diligent and always ask them to send a letter.

Please share this message with your friends & family.