About My account

Online forms

My account provides an enhanced experience using our forms:

1. Personal information stored in your account is prefilled into forms saving time.
2. Progress in forms for completed pages is saved automatically and are logged in the My account overview page so you can continue from where you left off.
3. Previously completed forms and case histories are stored in My account for your reference.

What personal data we ask for and how it is used

When you register for a My account we ask you for the following personal data:

1. title
2. first name
3. last name
4. address
5. email address
6. telephone number

Your data is used for the following:

1. create an account when you register for My account
2. contact you about your My account, such as if you have an incomplete registration, to handle password reset requests and in the event that your account is dormant and we need to notify you that it will be closed.
3. send email notifications when you sign up to alerts
4. analyse and report on the number of accounts (anonymised data)

Further information about My account and how we handle your personal information can be found on our privacy notice.