Help using My account
Register for My account
An email address, full name, address and secure password are required to register for My account. Registration will be completed once you have verified your email address.
Verifying your account
To complete your registration, we'll send a confirmation email to your chosen address. If you don't see it, check your spam folder. If it's still not there, try registering again, verify your email address, or contact us for assistance.
Sign in to My account
After verifying your account, use your email and password to log in. Your dashboard provides access to the waste management portal, open portal, email newsletter subscription, preferences, and allows you to update your personal information, password, and view your existing cases and online forms. More services will be added as they become available.
Account issues
I no longer have access to my email address
If you can access My account, update your email via 'change your details'. If you can't, create a new email account and let us know your old account is inactive.
I have forgotten my password
Click 'problems signing in?' to recover your account. Enter your email to get a reset link. If you don't receive it, check your spam folder or retry. Contact us for further assistance.
