Website terms and conditions

This page and any pages it links to explain our terms of use. You must agree to these to use

Who we are

Braintree District Council manage


You agree to use only for lawful purposes. You must also use it in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by anyone else.

We update all the time. We can change or remove content at any time without notice.

Services and transactions

You can use to access our online government services and transactions.

We will either mage these services directly or through one of our suppliers.

Some services have their own terms and conditions which also apply. You must read these before you use the service.

Linking to

We welcome and encourage other websites to link to

You must contact us for permission if you want to either:

  • charge your website’s users to click on a link to any page on
  • say endorses or is associated with your website

Linking from

We provide links to websites maintained by other organisations as part of our service. We do not accept liability for the accuracy or quality of the content of those websites.

By providing these links we are not endorsing

  • external organisations
  • websites
  • products or services

By mentioning an external organisation or product on our website, we are not endorsing

  • the organisation
  • their suitability to provide services
  • the identified product is fit for purposeYou agree to release us from any claims or disputes that may come from using these websites

You should read all terms and conditions, privacy policies and end user licences that relate to these websites before you use them.

Using content


We, Braintree District Council, own the copyright in most of the materials on this website. The content of this website, unless otherwise stated, is copyright protected. All rights reserved.

We own the intellectual property rights to any information we produce or have produced on our behalf.

Reusing information from this website

We may licence the re-use of information from this website.

We assert our right to be identified as the author of such material. You must clearly display a statement which identifies us as the owner when you reproduce it.


The use of any of our logos or coat of arms in any document or information shows that we have prepared or approved it.

If a document or information doesn’t include our logo or coat of arms we may still have produced it.

You are not allowed to use of any of our logos or coat of arms without consent.

Service availability

We try to make this website available at all times. However, we will not be liable if the website is unavailable for any length of time. We may suspend access to this site without giving prior notice.


While we make every effort to keep up to date, we do not provide any guarantees, conditions or warranties that the information will be:

  • current
  • secure
  • accurate
  • complete
  • free from bugs or viruses

The most up to date version of our content will always be on

We do not publish advice on You should get professional or specialist advice before doing anything on the basis of the content.

Requests to remove content

You can ask for us to remove content from We’ll remove content:

  • to follow data protection legislation covering the rights and freedoms of individuals
  • if it breaches copyright laws
  • if it contains sensitive personal data
  • if it contains material that  is obscene or defamatory

When you ask us to remove content you will need to

  • send us the web address (URL) of the content
  • explain why you think we should remove it

We will let you know whether we’ll remove it.

We remove content at our discretion in discussion with the department or agency responsible for it. You can still request information under the Freedom of Information Act and the Data Protection Act.

Information about you and your visits to

We collect information about you in accordance with our privacy policy and our cookie policy. By using, you agree to us collecting this information and confirm that any data you provide is accurate.

Virus protection

We make every effort to check and test for viruses at every stage of production. You must make sure that the way you use does not expose you to the risk of viruses, malicious computer code or other forms of interference which can damage your computer system.

We’re not responsible for any loss, disruption or damage to your data or computer system that might happen when you use

Viruses, hacking and other offences

When using, you must not introduce viruses, trojans, worms, logic bombs or any other material that’s malicious or harmful.

You must not try to gain unauthorised access to, the server on which it’s stored or any server, computer or database connected to it.

You must not attack in any way. This includes denial-of-service attacks.

We’ll report any attacks or attempts to gain unauthorised access to to the relevant law enforcement authorities and share information about you with them.


There may be legal notices elsewhere on that relate to how you use the site.

We’re not liable if we fail to follow these terms and conditions because of circumstances beyond our reasonable control.

We might decide not to exercise or enforce any right available to us under these terms and conditions. We can always decide to exercise or enforce that right at a later date.

Doing this once will not mean we automatically waive the right on any other occasion.

If any of these terms and conditions are invalid, unenforceable or illegal for any reason, the remaining terms and conditions will still apply.

Changes to these terms and conditions

You should check these terms and conditions regularly. We can update them at any time without notice.

You’ll agree to any changes if you continue to use after we have updated the terms and conditions.

Freedom of Information Officer

Address: Causeway House
Bocking End

Telephone: 01376 552525

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