Support services and websites

Shelter England
Shelter provides free, independent housing advice for tenants, including clear explanations of rights, eviction processes and what to do if something goes wrong. Their guidance is especially useful for residents who are unsure of their options or facing housing difficulties.

NRLA
The National Residential Landlords Association offers information about the Renters’ Rights Act from a landlord perspective, helping explain landlord responsibilities and legal changes. This can help tenants understand what their landlord should be doing under the new law.

GOV.UK
GOV.UK provides the official government guidance on changes to private renting, including an overview of the Renters’ Rights Act and how it applies in England. It is a reliable source for up‑to‑date, factual information about the law.
Need more help?
If you’re a tenant in the Braintree District and need advice about your rights, repairs, or your landlord’s responsibilities, contact us and we’ll guide you on your next steps.
Contact us