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We want to provide the highest quality services that meet the needs of people living and working in our district.

Your feedback provides us with valuable information on our performance and helps us to improve the services that we deliver.

Make a comment or compliment 

To submit a comment, you will need:

  • your name
  • your email address
  • details of the service that your comment relates to
  • information about your experience with us
  • details of the comment or suggestion that you would like to make

Once we receive your comment, we will:

  • acknowledge it within three days

We will not respond to comments and suggestions that are rude, offensive, defamatory or time-wasting.

Customer Services

Address: Causeway House,
Bocking End,
Braintree,
Essex,
CM7 9HB

Telephone: 01376 552525