Make a complaint

This form expires after 20 minutes of inactivity.

Register or sign in to My account to save your progress while completing this form.

To complete this form you will need:

  • details about the issue or complaint

Use this form to raise an issue or make a complaint about our services.

This form should take no longer than 10 minutes to complete.

Our data regulations

We are a data controller for the purposes of data protection legislation.

We hold and process all personal information in line with data protection legislation. 

You can find out how we manage and process your data in our privacy policy.