Taxi feedback

This form expires after 20 minutes of inactivity.

Register or sign in to My account to save your progress while completing this form.

To complete this form you will need:

  • the license number of the vehicle
  • the registration number (even part of the registration number is helpful)
  • the make, model and colour of the vehicle
  • the time and place of your journey

Use this form to gives us both positive and negative feedback on our taxis and drivers.

This form should take no longer than 10 minutes to complete.

Privacy notice

We are a data controller for the purposes of data protection legislation.

We hold and process all personal information in line with data protection legislation. 

You can find out how we manage and process your data in our privacy policy.