Job profile for Building Control Manager

Job Details

Job title: Building Control Manager

Salary/Grade: SMG2

Service: Environment

Reports to: Head of Environment

Manages/Supervises: Deputy Building Control Manager, Senior Building Control Inspectors, Building Control Inspectors, Administration Team

Job purpose

• Responsible for the effective strategic and operational management of the Council’s Building Control function. 
• To be responsible for the effective and efficient performance of the Building Control function.
• To ensure the Building Control function provides an efficient and effective service, meeting the requirements of customers and the Council’s approved performance targets. 
• Lead on delivery of the service, particularly in advising with more complex cases and in giving advice to customers and other members of the team.

Principal Accountabilities

1. Provide strategic and operational leadership for the Building Control service, ensuring compliance with statutory regulations, Building Regulations, safety standards, and Council policies, while aligning operations with organisational goals.
2. Lead the implementation, maintenance, and continual improvement of the Council’s Quality Management System (QMS), ensuring alignment with the BSR operational standards and embedding a culture of continuous improvement.
3. Ensure full compliance with the Operational Standards Rules (OSR), embedding these into all processes and addressing non-conformance issues through robust management and audit systems.
4. Act as the primary liaison with the Building Safety Regulator (BSR), ensuring all regulatory updates are implemented effectively and statutory requirements are met.
5. Establish, monitor, and deliver Key Performance Indicators (KPIs) required by the BSR, ensuring accurate and timely reporting to demonstrate compliance and service quality.
6. Oversee the efficient use of resources, including budgets, staffing, and materials, ensuring the delivery of high-quality, cost-effective building control services that meet financial sustainability targets.
7. Lead and manage the Building Control team, fostering a culture of safety, accountability, and professionalism while supporting staff development through training, coaching, and regular performance reviews.
8. Identify and proactively manage risks associated with Building Control operations, including compliance with Building Regulations, dangerous structures, and non-conformance cases.
9. Provide expert guidance on complex or high-risk building control cases, offering tailored solutions to meet statutory requirements and advising stakeholders and senior leadership effectively.
10. Ensure the provision of exceptional customer service by fostering collaborative relationships with developers, contractors, statutory bodies, and other stakeholders, addressing queries and feedback promptly.
11. Promote commercial service development and innovation by identifying opportunities for improvement, adapting to industry changes, and fostering partnerships with external authorities to enhance service delivery and performance.
12. Ensure compliance with health and safety policies across all operations, leading responses to urgent building safety issues and promoting a proactive safety culture that aligns with statutory and organisational standards.

Corporate Accountabilities

• To take responsibility for maintaining own health and attendance. 
• To support, contribute and comply with quality and governance procedures as directed by management.
• To apply and actively promote the principles of the Council’s Equal Opportunities Policy in all areas of employment and service delivery.
• Any other associated duties detailed by Head of Service or his representative.
• To advise Line manager if, at any time, the above duties and responsibilities cannot be performed.
• Any other duties as required to support the business, including maintaining business
  continuity and during civil emergencies.
• To apply and actively promote the principles of the Council’s Safeguarding Procedure in all areas of employment and service delivery.

Skills, Knowledge and Experience

(Tested at application and interview stage)

• Registered with the Building Safety Regulator (BSR) as a Registered Building Inspector and Technical Manager at minimum Class 4 (2F)
• Proven experience in managing, mentoring, and developing staff, including performance management and training.
• Demonstrable track record of delivering service improvements and ensuring compliance with Building Regulations and associated legislation with a minimum of 5 years managerial experience.
• Membership of a relevant professional body, e.g. Chartered Association of Building Engineers (CABE) or Royal Institution of Chartered Surveyors (RICS).

Skills & Knowledge

• Comprehensive knowledge of Building Control and associated issues.
• Knowledge of dangerous structures legislation, associated responsibilities, and liabilities, with the capability to lead risk assessments, make strategic decisions on hazardous structures, and ensure compliance with legal frameworks, safeguarding public safety and the organization’s liability.
• Experience in completing technical tasks to a high standard and to set deadlines
• To demonstrate a willingness to seek and ability to put in place improvements to the service.
  Assisting in maximising the contribution of team members.
• Experience in decision making covering complex and varied service issues.
• Report writing and analytical skills.
• Ability to think widely and solve complex problems logically.
• IT Skills including knowledge of Microsoft Office and relevant systems and the ability to identify and apply new technology for service development
• Performance Management skills.
• Negotiation skills.
• Communications skills.

Competencies

(Tested at interview stage)

Communicating Effectively

Demonstrate the effective use of the range of communication methods available: written, spoken, electronic, and use these methods in appropriate ways suitable to the context and situation

• Communicate with staff and colleagues in a manner which is clear, fluent, accurate and concise
• Listen well and seek clarification and understanding, avoiding jumping to conclusions or making assumptions
• Ensure two way communication is in place for staff, providing opportunities for staff to receive and give feedback
• Hold regular face-to-face, group and individual meetings to update staff and to exchange information, learning and ideas, etc.
• Ensure that all communications adhere to organisational and legislative requirements such as data protection, equalities, internal standards, etc.

Performing Efficiently and Effectively

Promote good performance, developing clear, structured and efficient ways of managing workload and delivering results.  Staff should challenge themselves and others to perform well, and to adhere to the Council’s performance management systems

• Ensure that all work done by you and your staff is in line with business and service plans and supports the overall aims and ambitions of the Council
• Encourage staff and teams to focus on performance
• Provide opportunities for staff to contribute to planning and improvement of services
• Use a project management approach to the achievement of key objectives, targets and projects
• Encourage the use of learning and development as a means of improving service and people performance
• Understand the Council’s strategy, priorities, services and markets
• Understand the customer wants and needs and have plans to address these
• Understand the wider sector in which the Council operates, including the political, economic, commercial and regulatory factors affecting it
• Understand the Council’s unique selling point (USP) and use it to your advantage
• Take a commercial view and understand the cost/benefit principles of business planning
• Have an in-depth knowledge of current market trends and understand how to research and predict future changes
• Understand the tenets of a good partnership and work effectively with key stakeholders (internal and external)
• Work collaboratively to manage risk and maximise the benefits of opportunities

Using and Managing Resources Efficiently and Effectively

Demonstrate the effective and efficient use of the full range of resources used in and by the Council including time, finances, staffing, equipment, information, materials, buildings, etc.

• Ensure the efficient use of staff time and skills, deploying staff effectively and monitoring staff related budgets
• Ensure the efficient use of accommodation, materials and equipment to maximise cost effectiveness and efficiencies, while maintaining standards of health and safety and risk management
• Ensure that systems of good housekeeping are in place for the management of equipment, accommodation, data etc. for yourself and your staff
• Update yourself regularly on resource issues including budget expenditure
• Ensure that procurement plans are in place for relevant activity

Engaging with the Customer

Understand the needs and requirements of their customers, to provide excellent customer service, and to involve customers in the improvement of services

• Ensure that your staff work to customer service standards
• Seek out and listen to the needs and views of a wide range of customers
• Ensure that the design and development of services have been shaped by customer needs and expectations
• Ensure the delivery of services is mindful of the needs and requirements of the full range of customers and does not exclude any part of the customer base both internal and externally
• Ensure that regular customer feedback is sought, analysed and acted upon

Working Well Together

Actively foster good working relationships with colleagues and customers in order to collectively achieve the Council’s direction and ambition

• Co-operate and work well with team members, peers, senior managers and external partners in the pursuit of goals and objectives
• Establish and maintain constructive and open relationships across the range of people you work with, achieving positive outcomes and sharing feedback with others
• Establish a culture of team work and co-operation for your staff
• Encourage problem solving

Managers/Leaders Competencies

Managing and Developing People

Effectively manage and develop staff in order to achieve the Council’s objectives, improve performance and job satisfaction, and to develop the workforce of the future

• Use a structured approach to agree clear objectives and monitor progress in a positive way
• Provide appropriate development inputs for all staff and evaluate outcomes of learning activity
• Make a personal commitment and contribution to employee development e.g. coaching/mentoring
• Take action to resolve performance issues speedily and effectively, and within policy guidelines
• Develop self-awareness of own management style and seek to develop flexibility in order to be able to work effectively with a range of work styles
• Create a culture of empowerment in which staff can excel, develop and take ownership of their work and responsibilities

Other conditions

• This position does not require a DBS check 
• This position is not politically restricted

Job profile updated: December 2025

Values and behaviours

Our values and behaviours are an integral part of who we are; they are the guiding principles that should inform how we work together, support each other and make decisions.

Our organisation thrives on the dedication and passion of its people and it’s important that we embody these values and behaviours and they become a part of our organisational DNA.

Our vision

We will be ambitious, support each other and work together in new ways to achieve outstanding results

Our core values