Disabled Facility Grant Privacy Notice - Privacy policy

Why we collect your data: We will protect and respect your privacy.
This privacy notice covers the information you need to give us when you apply for a disabled facility grant.

We have created this notice to clarify how we:
collect personal data
store personal data
process personal data

We have measures in place to protect your privacy throughout this process.

We are the Data Controller for the personal information you provide.

We hold and process all personal information in line with data protection legislation.
Categories of personal data: We will process the following personal data to perform our disabled facility grant tasks:
titles
names
addresses
phone numbers
email addresses
gender
date of birth
age
marital status
nationality
immigration status
current employment status
national insurance number
family make up and dependants
income
benefits
savings
investments
valuable assets
bank account numbers including those of your partner or persons living with you
other relevant information needed to assess your situation, such as your landlord, details of family members and dependents

The data we process may include sensitive or other special categories of personal data. This may include details such as
mental health
physical health
medication
treatment received
Purpose for processing: We process your data to
consider your application for a disabled facility grant
contact you if there is a problem
Lawful basis for processing personal data: We process your data on a lawful basis.

We process your data to meet our legal obligations.

We need the information you provide to carry our duties under the Housing Grants, Construction and Regeneration Act 1996.

If you do not provide the information we need, it will affect our ability to assess your application.

We process your data where you have given us your explicit consent.
Providing accurate information: It is important that we hold accurate and up to date information about you. This helps us assess your needs and deliver appropriate services.

You must tell us immediately if any of your details change so that we can update your records.

It is an offence to:
give false statements
withhold information
fail to disclose changes in circumstances

We will not:
make any decisions about you based on automated processing
send your data abroad
store your data abroad
Sharing information: To assess your disabled facility grant application, we may share your personal information with:
other departments within the Council
other local authorities
government departments
the Department of Work and Pensions
Her Majesty's Revenues and Customs
hospitals
doctors
landlords
architects
builders

We will check information with other sources to make sure the data you have provided is accurate.

If we need to disclose sensitive information, we will only do so
once we have got your explicit consent
where we have a legal obligation

We may disclose information when necessary to prevent the risk of harm to an individual.

We will only disclose information to other organisations if we have a legal duty to release data to:
prevent or detect fraud
prevent or detect crime
protect public funds
Data retention: We only keep your data for as long as necessary.

We keep the personal information you provide for 10 years after:
we have paid your grant
you have confirmed the adaption work is complete

After this time, we destroy your information in a secure way.

You can contact us for full details of how long we keep information and data.
Your rights: You can read our privacy page to find out:
how we maintain the security of your information
what rights you have to access your information
how to correct or remove your information

If you have any questions or want to find out more information you can phone or email our Data Protection Officer.

If you are unhappy with how we have processed your personal information, contact the Information Commissioner's Office.
Contact details: Data Protection Officer
Braintree District Council
Causeway House
Bocking End
Braintree CM7 9 HB
01376 552525
DPO@braintree.gov.uk