- Why we collect your data
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We will protect and respect your privacy.
This privacy notice covers how we manage Business Rates, including:
billing
collection
recovery
We have created this notice to clarify how we:
collect personal data
store personal data
process personal data
We have measures in place to protect your privacy throughout this process.
We are the Data Controller for the personal information you provide.
We hold and process all personal information in line with data protection legislation. - Categories of personal data
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We will process the following personal data to perform our Business Rate tasks:
titles
names
business names
addresses
phone numbers
email addresses
details of occupancy, lease or freehold interest in the property.
financial information such as bank account details for payments
information needed to process an application for rate relief - Purpose for processing
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We process your data to manage:
billing Business Rates
collecting Business Rates
processing applications for Business Rate exemptions
processing applications for rate relief - Lawful basis for processing personal data
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We process your data on a lawful basis.
We process your data to meet our legal obligations.
We need the information you provide to carry our duties under the Local Government Finance Acts 1988 and 1992 .
We process your data where you have given us your explicit consent. - Providing accurate information
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It is important that we hold accurate and up to date information about you. This helps us assess your needs and deliver appropriate services.
You must tell us immediately if any of your details change so that we can update your records.
It is an offence to:
give false statements
withhold information
fail to disclose changes in circumstances
We will not:
make any decisions about you based on automated processing
send your data abroad
store your data abroad - Sharing information
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To administer and enforce Business Rates, we may share your personal information with: other departments within the Council other local authorities government departments, the Police the Valuation Office Agency Her Majesty's Revenues and Customs, magistrates courts debt collection agencies enforcement agencies We will check information with other sources to make sure the data you have provided is accurate. We will only disclose information to other organisations if we have a legal duty to release data to: prevent or detect fraud prevent or detect crime protect public funds
- Data retention
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We only keep your data for as long as necessary.
We keep the personal information you provide for six years after:
you close your Business Rates account
we have collected all outstanding Business Rates
After this time, we destroy your information in a secure way.
You can contact us for full details of how long we keep information and data. - Your rights
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You can read our privacy page to find out: how we maintain the security of your information what rights you have to access your information how to correct or remove your information If you have any questions or want to find out more information you can phone or email our Data Protection Officer. If you are unhappy with how we have processed your personal information, contact the Information Commissioner's Office.
- Contact details
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Data Protection Officer
Braintree District Council
Causeway House
Bocking End
Braintree CM7 9 HB
01376 552525
DPO@braintree.gov.uk