- Why we collect your data
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Braintree District Council is committed to protecting and respecting your privacy. This notice explains how your information will be held about you and processed by the Economic Development Team.
For the purposes of data protection, Braintree District Council is the data controller for the personal information you provide. All personal information is held and processed by Braintree District Council in accordance with Data Protection legislation. - Categories of personal data
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The Council will process some or all of the following personal data where necessary to perform its tasks, and it will be limited to business contact:
• Names
• Job Titles
• Contact details such as telephone numbers, business names and addresses and email addresses.
• Event Registration and attendance
• Details of enquiries made to the Economic Development Service
• Records of meetings, correspondence and engagement activity
• Details of support requested or provided - Purpose for processing
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We use personal information to:
• Respond to business enquiries
• Provide information about economic development services, projects and initiatives
• Deliver business support activities
• Manage relationships with local businesses
• Record and monitor business engagement activity
• Maintain account management records and follow-up actions
• Deliver events, workshops and networking opportunities
• Understand business needs and local economic trends
• Support economic growth programmes and inward investment activity
• Monitor and evaluate service delivery
• Meet legal, regulatory and audit requirements
• Protect public funds and prevent fraud
Information relating to business engagement activity may be recorded within the Council's BankSearch CRM system to support delivery of Economic Development services. - Lawful basis for processing personal data
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The lawful basis for processing your personal data is as follows:
• Article 6 (1) (e) - Public Task - as part of our public duties as a local authority processing is necessary for performance of a task carried out in the public interest
• Article 6 (1) (a) - Consent, where consent has been obtained
• Article 6 (1) (b) - Processing is necessary for the performance of a contract with a business or to take steps to enter into a contract - Sharing information
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The Economic Development Service does not routinely share business information collected through business engagement activities with external organisations. We will not disclose any information to other organisations unless we have a legal duty to release information for the purposes of preventing and detecting fraud or crime.
The Economic Development Service uses BankSearch CRM as its business relationship management system to record business engagement activity and account management information.
BankSearch CRM is a hosted cloud-based platform with data stored within the United Kingdom using Microsoft Azure UK South and UK West regions. Braintree District Council remains the Data Controller and BankSearch acts as the Data Processor. A Data Processing Agreement is in place covering the processing of personal information stored within the system.
- Data retention
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The council will only retain your data for as long as necessary. Personal Information provided to us will be kept for 2 years after last contact. After this time, your information will be securely destroyed. Full details of how long the Council retains information for can be found in our retention policy published on our website.
Where information is held within BankSearch CRM, retention and deletion arrangements are governed by contractual and data protection requirements. BankSearch provides facilities for the secure return or deletion of personal data when services end. - Your rights
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For further details on how we maintain the security of your information, your rights to access the information we hold on you, including correcting or removing your information, please refer to our ‘Privacy’ page on our website which can be found at https://www.braintree.gov.uk/privacy. Alternatively you can contact our Data Protection Officer on 01376 552525 or email DPO@braintree.gov.uk
You have the right to lodge a complaint with the Information Commissioners Office (ICO) if you are unhappy with the way in which we have processed your personal information. Further details can be found on our ‘Privacy’ page on our website at https://www.braintree.gov.uk/privacy.
- Contact details
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Braintree District Council, Causeway House, Bocking End, Braintree, CM7 9HB
Email: CSC@braintree.gov.uk
Tel: 01376 552525