Text reminders for Council Tax

If your Council Tax account falls into arrears, we may send a text message reminder before taking further recovery action.

This can help you avoid unnecessary additional Court costs.

We will send out text message reminders whenever possible, but these must not be relied upon and may not always be available.

It remains your responsibility to ensure that your Council Tax account is kept up to date in accordance with the bill issued to you.

You can also call our office on 01376 557722 or email our team at payadvice@braintree.gov.uk if you need any assistance with your account.

How the Text messages are sent

The text messages are sent by Braintree District Council and will always include your Council Tax account reference number, the amount of Council Tax due and a payment link in order to make your payment.

The mobile phone number stored on your Council Tax account will only be used for the purposes of collecting Council Tax.  

If you have any concerns regarding the genuine nature of the text message, please contact our office on 01376 557722.  

You can also make Council Tax payments online.

If we already have your mobile phone number you will be able to receive text messages automatically. If you would like to register your mobile phone number with us or advise of a change in your number please contact the Recovery team on 01376 557722 or email payadvice@braintree.gov.uk