Coronavirus (COVID-19)

See our dedicated coronavirus webpage for changes and updates to our services, how to get help in your community and support and advice for businesses.

All coronavirus information
Text message service

Text message service

Sign up to our text message service that will send you free reminders of bin collections dates, special offers, important announcements and emergency alerts.

All you have to do is text your postcode, house number or house name to 07797803203.

If you want to cancel your reminders at any time, just text CANCEL to 07797803203 or email [email protected] with the following details:

  • Subject or title heading: Cancel text messages
  • Your Name
  • Your House name or number and Postcode

Please do not reply to one of our sent text messages as this will not enable the process.

Here’s what to do if you’ve moved house or changed your mobile number:

Firstly, cancel your current subscription by texting PQRX to 88802, then re-register online SMS Text Service and enter your new address or new mobile number and select YES when asked if you have previously unsubscribed from the service.

Please note the bin collection reminders are not available for residents living in flats. This is because flat collections from bin stores are undertaken by bulk bin vehicles on a different system. Refuse from flats is normally contained in a bulk bin or bin store, so a day later collection should not pose a problem.

Braintree District Council is a data processor for the purpose of the Data Protection Act 1998. For more information about our GDPR compliance, please see our privacy statement.