How to claim for benefits

Who can claim benefits?

Who can claim housing and/or council tax support

Almost everyone with a low income or on benefits who pay rent and/or has a liability to pay council tax could receive help towards their payments.


Note that you cannot claim Housing Benefit if you are in receipt of Universal Credit unless you are in exempt accommodation please contact us for further information – your housing costs will be considered as part of your Universal Credit award.

  • If you have savings and investments totalling more than £16,000 (apart from some pensioners on Guarantee Pension credit) you are not likely to receive help.

Second Adult Rebate for pensionable age claimants only

If you are not entitled to council Tax benefit due to high income or savings, you could still receive up to 25% off your bill if there is a second adult or adults occupying your home.  Second adults must be on a low income in order for you to qualify for second adult rebate. 

If you wish to claim this rebate then the second adult or adults sharing your home must not be:

  • Your partner
  • Paying rent
  • Liable for the council Tax
  • A joint owner or tenant
  • Already disregarded for a discount on your Council Tax bill: for example you must not be getting a student discount of 25%

If you make a claim for council tax support, our system will automatically look at whether Council Tax Support or Second Adult Rebate will give you the biggest reduction off your Council Tax bill and award the Benefit or rebate that will suit your needs.