Coronavirus (COVID-19)

See our dedicated coronavirus webpage for changes and updates to our services, how to get help in your community and support and advice for businesses.

All coronavirus information


Community support

We are keen to support our communities and provide you with useful guidance and information.

Braintree District Council Community Pack

We have put together a community pack aimed at our older residents who may not have access to the internet, this pack can be printed and distributed to friends, family and your parish residents. 

Essex Coronavirus Action group

A new Facebook, Twitter and Instagram page has been set up, a collaboration between Essex County Council, The Essex Public Health Team, and local Facebook group owners, to carry out three main objectives during the COVID-19 outbreak - prevent, inform and assist. 

  • Follow for advice to help prevent coming into contact with Coronavirus and passing it on to other people, including those who are vulnerable
  • Content to inform people about hoaxes, myths and fake news circulating social media about Coronavirus
  • Mobilisation of local Facebook groups to ensure that the most vulnerable members of your local community and their carers get the help they need both practically and emotionally. This may include information sharing, signposting to other services, shopping, being a phone buddy, etc.

Essex Wellbeing Service

The Essex Wellbeing Service (formerly Essex Welfare Service) was set up by Essex County Council, as a single, convenient point of contact for anyone in the Essex area who is in urgent need of help during the coronavirus outbreak. It is also the place to report anyone who you are concerned about.

As part of its change to Essex Wellbeing Service, community interest company Provide will help link all Essex residents with the pratical, emotional and social care support they need to adapt to the 'new normal' as lockdown measure ease. 

In addition to arranging help with everyday tasks, Essex Wellbeing Service becomes a single point of access for services including ‘Live Well, Link Well’ that supports people who are feeling isolated. It will also connect people to advice and specialist support around children and family issues, mental wellbeing, dementia care, sensory impairment, learning disability and carers support.


The Government have advised that sheilding will be paused as of 1st August, and following this should follow strict social distancing rules rather than sheilding. For more details see goverment guidance here.

Following 1st August, the National Shielding Services such as food box deliveries and medicine deliveries will stop. If you do not have the support of friends, family or neighbours and are worried about how you will cope, please contact the Essex Wellbeing Service.

Opening hours:

  • Monday to Friday 8.00am - 7.00pm
  • Saturday 10.00am - 5.00pm
  • Sunday 10.00am - 2.00pm
  • Bank Holidays 10.00am - 2.00pm


NHS Volunteer Responders

If you are currently not supported and need some help with shopping, a prescription collection or a friendly chat then NHS Volunteer Responders are ready to help. The programme is open to anyone who needs to self-isolate for any reason. To find out more about this service, visit the website.

Call 0808 196 3646 (8am to 8pm) to register and arrange volunteer help.


Community support and volunteering

Community360, an independent charity who lead on local community action to improve quality of life, provide a number of useful Braintree District services such as:

  • pharmacies
  • doctor surgeries
  • accessing hospitals
  • befriending services
  • home to home calls
  • travelling.

If you or someone you know needs any support, they can contact [email protected] or telephone 01376 550507.


Mental Health

Since March, coronavirus restrictions have meant families, individuals, and groups in shared households have been living in isolation from their friends and families. This will continue following Essex's Tier 2 status preventing people from meeting others inside at home or indoor venues such as restaurants and pubs.

Along with many feeling isolated, others have lost loved ones or not been able to say goodbye to those who have died during the pandemic. Schools and businesses have had restricted openings and for many people working patterns have changed.

Additional pressure has been caused by people needing to juggle home working, home schooling, caring for children, financial uncertainty, job losses, working in restricted conditions or being on the front line in supporting the fight against the virus.

The Livewell website has information, resources and contact details for support services for mental health, anxiety and bereavement that are available in Essex. 


Keeping Active

It is important to keep active to stay healthy and reduce fraility, while some community groups are still unable to run as usual, there are resources available to exercise at home. 

Active Essex launched Keep Essex Active this year, streaming a variety of online exercise classes that can be watched online in your own time. They are designed for a variety of different abilities, so you're sure to find something that works for you. There are also sessions for meditation and mindfullness.

You can also find seated exercises from the NHS here.


This information was last updated at 3pm on Thurday 15th October 2020.