Coronavirus (COVID-19)

See our dedicated coronavirus webpage for changes and updates to our services, how to get help in your community and support and advice for businesses.

All coronavirus information


Advice and guidance

We have dedicated this page to coronavirus to make sure you have the very latest guidance, advice and information. 

As you can imagine we are currently experiencing a high volume of calls. We know this is a hard time for our residents, businesses and communities, and we are working as quickly as we can to disseminate information as and when it is available.

This is a fast-moving situation and we are reviewing government advice and our services on a daily basis so we can minimise disruption. We will keep this page updated with the latest news and guidance as they come through.

If your enquiry isn’t already covered, we would encourage you to contact us using our online forms or email us at [email protected].

The best place to get information about the virus and how to take care of yourself is

The latest government advice on staying at home can be found on their website. 

Stay alert

We can all help control the virus if we all stay alert. This means you must:

  • Stay at home as much as possible
  • Work from home if you can
  • Limit contact with other people
  • Keep your distance if you go out (2 metres apart where possible)
  • Wash your hands regularly

Self-isolate if you or anyone in your household has symptoms.

Read the Prime Minister’s address for the latest information.

How to take care of yourself

The latest NHS advice can be found on their website. 

  • wash your hands with soap and water often – do this for at least 20 seconds
  • use hand sanitiser gel if soap and water are not available
  • wash your hands as soon as you get home
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin immediately and wash your hands afterwards
  • do not touch your eyes, nose or mouth if your hands are not clean

If you are worried about your symptoms, use the online NHS 111 coronavirus service.

You can also visit the Livewell website for more advice on looking after your wellbeing and staying active whilst staying at home.


Effective handwashing 

Video from the NHS


You can find information on coronavirus and the situation in the UK from the Government.

You can keep up to date on Essex County Council’s website for updates in relation to Essex and Essex County Council services.

This information was last updated at 10am on Monday 11th May 2020.