Online forms: Application for assisted collection of refuse/recycling

This form has 4 pages

If you have problems moving your bins and there is no-one else in the household physically capable of putting your bins out for collection (for example, if you are elderly or have a medical/physical condition), we may be able to provide you with an assisted collection whereby the crews will collect the bin from where you are able to use it, empty it and return it to you.

Please fill in the below form to apply for an assisted collection or for all other information contact the Customer Service Centre on 01376 552525 or email

How long will it take for my assisted collection to be set up?

We aim to set up assisted collections for customers within fourteen working days.