The joint parking initiative, known as ‘Parking Partnership’ will be responsible for car-parks in North Essex, plus all on-street parking services currently provided by Essex County Council.

The Partnership’s aim is to provide the same level of service across all three authorities, making savings where possible, but ensuring that service is at a consistently high standard.

Key benefits for residents will include:

<>   Less inconvenience and danger from illegal parking, through more efficient deployment of Parking Attendants

<>   More responsive to customer requirements when issuing permits, dealing with enforcement and appeals, through use of new technology

<>   Greater value for money from reduced management and admin costs

The new service will be run from Rowan House in Colchester, with front-line staff based locally in each area. A joint committee, consisting of councillors from all three authorities, will oversee the service.

There will not be any designated parking staff available at the relevant local offices and all correspondence will be handled by the central office in Colchester, although written appeals against penalty charge notices may be handed in at the local offices.

Appeals can also be made online. Please note that all appeals must be made in writing and decisions cannot be given over the telephone.

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