The Council has a responsibility to provide information regarding
your rights to using Taxis and PHVs in the Braintree District.
Any vehicle which is used for the purpose of conveying
passengers for hire or reward must be properly licensed to do so.
This means that the drivers are all vetted and the vehicles
regularly inspected and correctly insured.
We have provided this information to help you understand your
rights when using taxis and PHVs, how they are regulated, and how
to recognise legitimate taxis and PHVs. We have also included
information to help you make a complaint about a taxi or PHV in the
event that you are dissatisfied with a service you have
received.