What is Carecall
?
An effective alarm system for older vulnerable or disabled
people living in their own homes to call for emergency help or to
identify potential hazards such as falls, floods or bogus
callers.
Carecall is a service proved by Mid Essex Primary Care
Trust. Apart from providing services to people living in
their own homes, Carecall also covers sheltered housing tenants
when Carecall Scheme Co-ordinators are off duty.
How does Carecall work?
You or your telecare device can call for help from anywhere in
your home and get straight through to the Control Centre – manned
24 hours a day by trained staff. They can get you any
emergency help that you may need.
What happens when I call for help?
Once connected to the Control Centre, it automatically
identifies you and your address – in seconds. You can talk to
the controller and if needed, help can be on its way in
minutes. The Control Centre can contact friends/relatives and
the emergency services so not only do you get the help you need,
your family can assist as well.
Is Carecall expensive?
No. it costs very little each week and Mobile
Co-ordinators can also offer basic advice on benefits that you may
be entitled to apply for.
What you get:
- An easy to use alarm – with a pendant trigger so it’s always
with you.
- A round-the-clock link to the Control Centre
- Peace of mind in the knowledge that help will be there if and
when required
- Regular checks on the equipment by the Carecall team
What do I need to have the system fitted at my home?
A BT phone socket and an electrical power point – simple as
that! You can still use your phone as normal as the Carecall
system only takes over when you call for help. All the alarm
units are regularly checked after they are installed to make sure
they are in perfect working order.
Contact us:
Mid Essex Primary Care Trust, Carecall Control Centre, 1 The
Mulberries, South Street, Braintree, Essex. CM7 3FW
Call us for a chat, or a no obligation home visit on
01376 551600 ext 25