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Advice, Support and Advocacy Services

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Housing advice and help from Braintree District Council

- Housing Options Service

Free, impartial and comprehensive advice and assistance on a wide range of housing issues.

The Housing Options Service
Causeway House
Bocking End
Braintree
Essex
CM7 6HB

Tel: 01376 552525

Email: housingoptionsservice@braintree.gov.uk

- Help with your Rent or Council Tax Payments?

If you are experiencing problems meeting these costs, you may be entitled to benefit.

Don’t delay, make a claim today on:-

01376 557888

- Environmental Health Service

Advice regarding availability of grants to help

Click here for Environmental Health Service - Energy Advice

Other Organisations

- Care call

Care call offers personal alarm for you in your home that can enable you to easily call for help should the need arise.

Mid Essex Primary Care Trust,  Care call Control Centre1 The Mulberries South Street, Braintree, Essex. CM7 3FW

Call Care call for more information or a no obligation home visit on 01376 551600 ext 25

- Swan Care and Repair

Help for older people, people with disabilities, and those on low incomes, to repair, improve and adapt their homes.

Tel: 01255 814410

- Essex County Council Social Services

Adult Social Care

Can carry out assessments of your needs around home care, adaptations and disabled facilities, special equipment, meals or day centre services.

Tel: 0845 6037630

- Pension Service

Government information for individuals about pensions and other pensioner benefits in the UK.

Tel: 0845 60 60 265

Text phone: 0845 60 60 285

Website:www.thepensionservice.gov.uk

Age Concern and Help the Aged have now joined forces and are known as Age UK

Information, advice and support on areas including benefits, housing issues, health and social care and your rights to services.  Also 'Care Home Finder Service', help with managing money and with applying for funding on behalf of carers.

Advice line: 0800 169 6565
Website: www.ageuk.org.uk
Address: 207-221 Pentonville Road, London N1 9UZ

- FirstStop Advice

FirstStop Advice is an independant, free service providing advice and information for older people, their families and carers about housing and care options in later life.  They also offer useful information for carers looking for support and advice.  The service is provided by Elderly Accommodation Counsel (EAC) in partnership with other national and local organisations, and brings together a wealth of expertise through one telephone number and one website to help older people explore the choices open to them and access the housing, support and care services they need.

FirstStop Advice line is open Monday to Friday 9am to 5pm to offer the best independant information and advice available on all aspects of care and housing for older people.

Advice line: 0800 377 7070
Email: Info@firststopadvice.org.uk
Website: www.firststopcareadvice.org.uk

- The Relatives and Residents Association (Essex)

The Relatives & Residents Association (Essex) is a new initiative which aims to provide information and support to older people and their families and friends on matters relating to residential care and the alternatives to it.

Email: info@relresessex.org

General Helpline: 0845 017 7720

Helpline for people living in residential care, their families and carers: 0845 017 7730

General Enquiries: 0845 017 1095/01621 868984

More Information *
For further information, please contact BDC Customer Service Centre at csc@braintree.gov.uk
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