1) Can anyone make an appointment to see a Housing Advisory Officer?

Yes, as long as you live or are looking for accomodation within the Braintree District.

2) Who can join the Housing Register?

Click here allocations for further information.

3) Can you help me find accomodation?

Yes, the Housing Advisory Officer will help you look at the different housing options which may be available to you and will assist you in identifying suitable, sustainable private rented accomodation.

4) Can you advise me on benefits?

The Housing Advisory Officer will work closely with our Benefits Advisory Service and can advise on the types of benefit which may be available to you.

5) Can you advise on relationship benefits?

Yes, the Housing Advisory Service can advise on relationship breakdown, including Property Rights. However, we would always advise that you seek independant legal advice from a Solicitor prior to your appointment with your Housing Advisor.

6) Can you advise on Financial Issues?

Your Housing Advisory Officer can assist you in completing a budget statement, which helps assess your income and expenditure. If you need specialist financial advise, we would advise you to seek it from the Citizens Advice Bureau or a specialist financial advisor.

7) Can you help with mortgage/rent arrears?

Yes, it is best advice as soon as you start experiencing financial problems.

8) How much notice is my landlord required to give me, in order to end my tenancy?

This would depend on the type of tenancy and the reason for serving the notice. However, for a standard assured, shorthold tenancy, your landlord is required to give two months clear written notice. Please contact a Housing Advisory Officer for further information.

9) Can you help me with a deposit for private rented accommodation?

In some circumstances, Braintree District Council is able to assist with the deposit on a private rented property, please contact your Housing Advisor for more information.

10) How long will I have to wait to get an appointment to see a Housing Advisor?

As the Housing Advisory Service is very busy, it is best to make an appointment where possible. However, if your problem is urgent, we will try to see you without an appointment but it may take some time before an Officer becomes available.