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Drainage and Sewage *
overflowing sewer

**IMPORTANT CHANGES FROM 1st OCTOBER 2011**

Changes to responsibility of private sewers and lateral drains

The Government has decided that from 1st October 2011 water and sewerage companies will take over the ownership and maintenance of some of the current private drainage systems.
 
All households should now have received a letter from their relevant water authority explaining this.

As from 1st October 2011 Water Authorities will take over responsibility for all existing private sewers. This means that Water Authorities will be responsible for clearing blockages and repairing defects in any length of pipe that serves 2 or more properties.
In addition, they will also take over responsibility for any drains (pipes serving 1 property only) which lie outside the legal boundary of the property they serve. This will include drains which run through a neighbours garden or out into the road.

For Further information
Please contact your Water Authority:

·         Anglian Water 

Residents should contact Anglian Water to determine if the blockage is in the public sewer or private drain, even if located within the boundary of their property.

If the Water Authority determines that the problem is in the private drain then you will need to arrange and pay for a private contractor to attend.

Note (1):
How do I arrange to clear the blockage? If it's your dwelling, call out a specialist drain clearance company if you can't resolve the problem yourself. You should find these companies listed in your yellow pages.If you are a private tenant, get your landlord to sort out the problem. If he won't, contact the Environmental Health Department. You can also contact your building insurers who may be able to assist you to track down all those properties affected and get them to accept their share of responsibility.

Note(2):
The Council has no responsibility for the clearance of blockages in private drains or public sewers other than in very specific circumstances when there is a risk to public health.

Usual causes of blocked drains include the flushing away of kitchen wipes, disposable nappies, sanitary products, plastic bags or the pouring of cooking fats, oils and DIY products into the sink.

To help prevent blockages please ensure these items are disposed of correctly

 

The blockage is in my private drain, what do I do? Arrange to lift the inspection chamber cover to see if sewage is backed-up. The blockage may only affect your property but check that your neighbours are not also affected.

If you require advice or further information, you can contact us:

By Phone: 01376 552525 or 01376 551414 ext 2223

By Fax: 01376 557767

By Email - csc@braintree.gov.uk

Useful Links *
More Information *
For further information, please contact BDC Customer Service Centre at csc@braintree.gov.uk
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