Direct Debits can be set up over the telephone (call 01376 557755 during office hours) or by printing & returning a form from this web page.

All the normal Direct Debit safeguards and guarantees apply. No changes in the amount, date or frequency to be debited can be made without notifying you at least ten working days in advance of your account being debited. In the event of any error, you are entitled to an immediate refund from your Bank or Building Society.  You have the right to cancel a Direct Debit Instruction at any time simply by writing to your Bank or Building Society, with a copy to us.

In order to set up your Direct Debit Instruction you will need to provide the following information (your cheque book contains all the bank details that you require):

<>   Bank or Building Society name and account number, sort code and branch address.
<>   For Council tax or Business Rates, the reference number from your bill.

If you prefer, a paper Direct Debit Instruction will be sent to the Payer for completion. Please click here to email your request . Alternatively, please contact us on 01376 557755.

The details of your Direct Debit Instruction will be sent to you within 3 working days or no later than 10 working days before the first collection.

_______________________________________________________________________________

The Direct Debit Guarantee

<>   This guarantee is offered by all banks and building societies that take part in the Direct Debit Scheme.  The efficiency and security of the scheme is monitored and protected by your own Bank or Building Society.

<>   If the amounts to be paid or the payment dates change, Braintree District Council will notify you within 10 working days in advance of your account being debited or as otherwise agreed.

<>   If an error is made by Braintree District Council or your Bank or Building Society, you are guaranteed a full and immediate refund from your branch of the amount paid.

<>   You can cancel a Direct Debit at any time by writing to you Bank or Building Society.  Please also send a copy of your letter to us.

_______________________________________________________________________________