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Community Led Solutions *

 

A Community Led Solution (CLS) approach has been developed to enable the partnership to focus resources on issues that matter most to the community.  Thus reducing and addressing ASB and many community safety associated issues through community participation and capacity building.

When is a Community Led Solution Group appropriate?

A Community Led Solution (CLS) Group will normally be considered when a problem/issue continues to be ongoing and persistent.  However, prior to considering the appropriateness of a Community Led Solution Group a problem/issue should be raised at the local Neighbourhood Action Panel (NAP) &/or Police Community Safety Joint Action Group (JAG).  Neighbourhood Action Panels (NAPs) are a Police led initiative with each NAP consisting of a wide range of community representation and statutory groups that are able to contribute to the problem solving of issues and problems raised by the community members themselves.

For more information on Neighbourhood Action Panels (NAPs) click here

Each NAP determines the top three priorities for the area and these are then raised at the relevant area Police Community Safety Joint Action Group (JAG) to enable the wider partner agencies to assist in remedying the problem.

For more information on Police Community Safety Joint Action Groups (JAGs) click here

The relevant area Police Community Safety Joint Action Group (JAG) determines the relevance and need for a Community Led Solution Group which will then include the involvement of wider residents and partner agencies working together to resolve the issues.

To access the flow chart on the Community Led Solution process click on the link to the right-hand side of this page.

How will a Community Led Solution Group resolve the problem?

Braintree District Community Safety Partnership Support Officers then work with representatives from the community in areas of need around the District to undertake the following:

-  Encourage the involvement of residents to resolve issues that matter most to them .

-  Assist community leads in identifying the key issues in their area and helping them identify possible solutions.

-  Assisting community leads in establishing strong links with agencies/organisations that will help them to progress proposed solutions.

-  Providing the opportunity for the community to take the lead on resolving issues which may arise in the future.

The emphasis is on the residents taking the lead on resolving the problems/issues in their community.  A Community Safety Partnership Support Officer is able to provide facilitative support for the problem solving process.

The extent of support for residents in an area will vary according to the evidence of issues and where those reporting/experiencing issues will work with partners in actively becoming involved in addressing the problems.  The Officer's role is to support the community leads by a variety of means; including:

-  Assisting them in identifying and clearly defining the problem/issue.

-  Identifying the appropriate agency representatives to attend an area Community Led Solution meeting.

-  Actively encouraging community leads to seek and explore possible solutions to resolve/subside issues.

-  Facilitating the problem solving process with community representatives taking the lead.

How will we know if the Community Led Solution approach has worked?

This will be dependant on the area where the Community Led Solution approach is being undertaken, however, it is likely to include:

-  Positive feedback from the community leads, residents and agencies that the problem/issue is resolved.

-  Feedback from Neighbourhood Action Panels/Joint Action Groups that the issue/ problem is no longer raised as a priority or 'hotspot' area.

-  The residents and community as a whole feel a positive impact and a sense of resolution.

-  Residents feel more able to resolve matters arising in the future.

-  Reduction in number of incidents/complaints reported to Essex Police/Council/Registered Social Landlords (Housing Providers).

There is no guarantee that Community Led Solution will resolve issues to everyone's satisfaction.  Issues experienced in everyday life are sometimes about adjusting tolerance levels and trying to get along in ever changing communities.  The Community Led Solution approach is designed to enable communities to be an active part of finding the most appropriate level of resolution available - all a part of the Big Society ethos.

For further information contact the Community Safety Team on 01376 552525

 

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