If you are a landlord you may have tenants who are entitled to help towards paying their rent.

If your tenant makes a claim for Housing Benefit, they may need to ask you for more information about their tenancy.

Your tenant will need to provide us with information about their tenancy, which includes :-

<>   the date the tenancy began
<>   the date on which they moved in
<>   the amount of rent charged
<>   details of the items included in the rent
<>   the number of rooms in the property
<>   a tenancy agreement or letter from the landlord which confirms the details of the tenancy 

If your tenant is in arrears with their rent we may consider paying direct to you.

The tenant must be 8 or more week's in arrears of rent.

You must contact this office if your tenant has 8 or more weeks rent arrears. Please provide any proofs of the rent arrears such as a bank statement for the account the rent was previously paid into.

We must pay Housing Benefit direct to the landlord until there is no longer 8 or more weeks rent arrears. If there is a dispute between tenant and landlord regarding the amount of rent arrears, Housing Benefit payments will be suspended whilst we investigate.

Email us at benefits@braintree.gov.uk