If you think the decision is wrong you can ask us to explain it.  You do not have to appeal straight away.  If you would like us to explain how we worked out your benefit please contact us.  You must do this within one month of the date on this decision letter.  We will send you a statement of reasons for our decision as soon as possible.  If you think that we have missed something or made a mistake please tell us straight away.  You can do this in writing to us at Benefits Section, Braintree District Council, Causeway House, Braintree CM7 9HB

Further information is available in our appeals leaflet 'If you think the decision about your Housing or Council Tax benefit is wrong'